Terms of Reference: Knowledge Management and Online Learning Specialist, Regional Resource Center for South East Europe

Background:
The Regional Resource Centre for Child Protection aims at developing a strong regional community of practice and innovation in South East Europe, among stakeholders who are contributing directly to the development and delivery of child protection services (professionals, academics, decision makers, experts, users). The project strategically articulates 3 types of interventions (knowledge management, capacity building and advocacy) around a regional network of professionals and agencies, supported by an online platform. The focus of this platform is given to services and skills addressing situations of abuse of and violence against children. The RRC will enable networking and professional cooperation among stakeholders in SEE countries. It will increase opportunities for upgrading knowledge and skills and generate a process of continuous practices improvement, (through training, peer-to-peer exchange, an online library or resources available in 5 languages).

RRC will also offer a platform for advocacy for policy development and innovation. The target groups are (a) 1000 professionals, academics, policy makers from the region, as well as (b) a pool of 150 experts in child protection, that will act as enablers for the modernization of services and child related policies. It is expected that more than 500.000 children and families will be impacted positively by the project, as final beneficiaries. The project is led by Terre des hommes’ regional office in Budapest and benefits from strong partners from 7 countries of the region. Their role is to make sure that all challenges encountered in SEE
countries are addressed effectively and are included in the RRC analysis, policy recommendations, and advocacy initiatives (challenges such as the significant deprivation of families following the economic crisis, as well as migration of children’s parents and of professionals, discrimination of minorities, political unrest and uneven funding mechanisms for community services etc.

The Position:
The Knowledge Management and Online Learning Specialist (KMOLS) is a full-time position for the duration of the project (October 1 2014 to December 31 2017) with Terre des hommes’ Regional office in Budapest. The position is advertised as a position to be filled in Budapest.

The KMOLS will be tasked to:

  • Liaise with country-based associates for the collection of news, resources, etc. from the 7 participating countries
  • Process knowledge to make it users’ friendly: i.e. produce extracts out of large documents in order present them in other easy-to-read formats; find the best format, medium to use for the transfer of the given information
  • Research key documents to publish - and produce extracts for, or present them in other easy-to-read formats
  • Help the process of e-learning module creation with advice on learners’ experience
  • Assist with identifying the topics, lecturers of webinars and facilitate them
  • Advise project staff on what key research, guidelines, legislation, etc. the website should promote
  • Support the development of new interactive methodologies of learning
  • Help build capacities of different social professionals, specialising on how people learn and exchange in the online environment

Profile, experience:

  • Graduate Degree
  • Academic education in Communication, Journalism, Research, Human Rights
  • Knowledge in child protection, child rights and knowledge management preferred
  • 3-5 years relevant working experience
  • Excellent writing skills and demonstrated experience with research
  • Excellent level of English language proficiency
  • Interest, motivation and knowledge with online tools, social networking, e-learning
  • Innovative attitude
  • Team player
  • Commitment to child rights and child protection
  • Good interpersonal skills and ability to work in a multi-cultural environment

Application:
Please send your CV and motivation letter to contact@tdh-childprotection.org by August 20th.
Only short-listed candidates will be notified.